Your Trust is more important, least the money. We at ERPPrap have a 100% Money back guarantee for all those customers who are unable to pass the certification exam on the first attempt. Your Money is one hundred percent secure for 90 days from the date of purchase. We work hard and leave no stone unturned in preparing the Practice Test Sets, however, in case if our customer unable to pass the certification exam, the following is the process to claim the money paid for the Practice Test.

Please write to us at [email protected] with the following details,

  • Your Name:
  • Practice Test Code and Name:
  • Order Number:
  • Purchase date:

And also send us the result copy.

The customer’s name on the result and the name on the Account at should be the same, In case if it is not matching, we will need an explanation as well as a valid photo ID of the account holder in order to process the refund.

Some of the conditions need to be matched to be eligible for the refund,

  1. Customers need to prepare a minimum of 1 week with our Practice Test before appearing in the exam. This is to make sure you’ve prepared well before taking the final certification exam.
  2. The customer can ask for a refund or replacement if he purchased the wrong product by mistake before the customer starts using it. If the Exam is used, we will not be refunding the money.
  3. The customer must claim your refund within 7 days after your final certification exam.
  4. The customer will not be eligible for a money-back guarantee after 90+7 i.e. 97 days from the date of purchase.
  5. Customer must score 80% or more at least three times, to make sure you have practice enough before appearing for the certification exam.

In case if you have any queries or suggestions, please be in touch with us at  [email protected] or via Contact Us Page.